About The Service

The Liverpool Light is a preventative out-of-hours mental health crisis service. It has been set up to provide a safe place for people experiencing mental health or other crisis to meet their needs and begin their recovery.

This space will alleviate the demand on A&E departments offering a more suitable environment to de-escalate and recuperate.

We will also be able to refer to our partner organisations if there are any other issues such as debt, risk of homelessness, benefits and welfare advice, domestic violence refuge, refugee support and substance misuse.

You can self-refer into this service or be referred in from an external agency. Please view our Referrals page for more information on referring into this service.

The Liverpool Light is a partnership between Creative Support and Liverpool City Council as part of the Council’s pledge to prioritise mental health provision in the City.

Creative Support is a not-for-profit provider of person-centred health and social care services since 1991. We promote the independence, inclusion and well-being of people with support needs, encouraging them to reach their full potential.

Creative Support have been providing support services in the Liverpool region in various ways since 2010.

This includes:

Supported living services – for people with mental health and learning disability related needs.

The Links café – safe space for Liverpool residents with autism, learning disabilities and/or mental health needs.

Homeless Prevention Floating Support Service – for residents in North Liverpool who are at risk of homelessness.

The Liverpool Light – An out-of-hours crisis cafe for those experiencing a mental health crisis.